AGENTIC AI PLATFORM FOR PLUMBERS

Your plumbing business.
Your own AI receptionist.

Hello Noreen creates a tailored AI agent for your plumbing business, built around your services, hours and service area. Help reduce missed calls and capture the details you need while you get on with the job.

No setup fee. No monthly subscription on Pay as you go.

No contract. No lock-in.

$0/month + $0.24 per voice minuteJust pay for usage. See pricing & other charges

About 10 free trial calling minutes. Free team setup.
Signup continues on VoiceAIWrapper. We set it up; you stay in control.

We connect your existing number We connect your tools You stay in control
ON THE TOOLS ON THE PHONE
Original illustration of sink pipework and a plumber’s wrench, with a service call captured as a callback request.
A useful enquiry. A clear next step.Who called · What's wrong · Where to go · Who follows up

KEEP THE TOOLS YOU ALREADY USE

Your tools.
A connected working day.

From your job system to your calendar, we connect Noreen to the tools behind your plumbing business. Our team handles the setup.

YOUR JOB SYSTEM

Keep your office in the loop.

Connect Jobber or Housecall Pro to the call-handling workflow you choose.

YOUR CALENDAR

Google Calendar logoGoogle
Calendar
Microsoft Outlook logoMicrosoft
Outlook

Make the next step easier.

Use your existing calendar for the availability and booking flow we set up with you.

YOUR AUTOMATIONS

Keep information moving.

Connect Make or Zapier to send call details into your agreed follow-up workflow.

Your number stays yours.

We connect your existing business phone number. There's no need to port where your provider supports call forwarding.

Get help with your setup

LESS PHONE TAG. MORE USEFUL ENQUIRIES.

The next call shouldn't
interrupt this job.

When you're under a sink, driving between jobs or finished for the day, a caller still needs to know someone is listening.

01 / ANSWER

A proper welcome,
even when you're busy.

Noreen answers as your AI receptionist, using your business name and the greeting you approve.

02 / UNDERSTAND

The details you need.
Without starting again.

Collect the issue, location and callback details. Follow your rules for the services and areas you cover.

03 / FOLLOW THROUGH

Know who to call.
And what to do next.

Review the enquiry, return the call or use your configured handoff. Booking depends on your connected calendar and agreed rules.

We agree and test the next step with you before calls go live. A captured request is always kept separate from a confirmed booking.

BUILT FOR YOUR WORKING DAY

More attention
on the job.
Less chasing
the phone.

You don't need another complicated system. You need calls handled in a way that helps you get on with work.

Put it to the test

Give the next customer a way in

Offer a helpful first response when you can't pick up, with overflow or after-hours coverage set around your business.

Start the callback with context

Know whether it's a leaking pipe, a blocked drain or an existing-job question before you call back.

Keep promises inside your rules

Your services, service area and approved wording guide the conversation, with a clear route for anything that needs your judgment.

Keep the final say

Choose what the assistant can do, check the results and change the setup as your business changes.

A NEXT STEP YOU CAN ACT ON

Different calls.
The right kind of follow-up.

Here's what a useful outcome can look like. These are illustrative examples, not customer calls or a live product screen.

ILLUSTRATIVE ENQUIRYCallback requested

Leaking pipe under the kitchen sink

“It's still dripping. Can somebody call me back?”

Issue
Kitchen pipe leak; caller reports ongoing dripping
Location
Service address and access details captured
Contact
Name and callback number confirmed with caller
Next step
Your team reviews the enquiry and calls back
A request for help, not a confirmed visit. Urgent calls follow your approved escalation rules.
Your business. Your rules.ILLUSTRATION
Business informationServices, hours & service areaEdit
What should Noreen do?Capture an enquiry for a callbackReview
Where should calls go?Your approved handoff routeReview
Setup and changes tested with you
Your call results
ENQUIRY SUMMARY

Drain enquiry

Callback requested
Service
Kitchen drain
Details
Ready to review
Next step
Return the call
Review enquiry
Illustrative mobile view

HELP WHEN YOU NEED IT. CONTROL WHEN YOU WANT IT.

You run the business.
You stay in charge.

We set it up for free. You control it afterward. No technical expertise or long setup meetings needed.

  • Make straightforward changes.Manage the settings available in your setup, with guidance from our team.
  • Check results on your phone.Open your portal to review call activity and the details captured for follow-up.
  • Get help with the technical parts.We connect supported calendars and SMS tools and test the agreed workflow with you.
See what setup includes

PREMIUM ELEVENLABS VOICES

Hear a voice you'd want answering your business.

Try Noreen's premium ElevenLabs voices with a real plumbing enquiry. Hear the conversation for yourself before sending customer calls.

Hear it in your trial

YOUR NUMBER. YOUR CALENDAR. OUR SETUP WORK.

We handle the connections.
You tell us how you work.

Setup takes a few hours to a day, depending on complexity. Our team handles the technical work for free, then shows you how to stay in control.

We connect your
existing phone number.

Keep the number your customers already know. We connect it to Noreen, with no need to port when your provider supports call forwarding.

Carrier support and forwarding charges can vary. We check your route first.

Give callers
a useful next step.

We configure the greeting, service questions, business rules and callback or human handoff route around your operation.

We agree the fallback too, including what happens if nobody answers.

Let us connect
the calendar and texts.

Our team connects supported calendars and SMS tools for the workflow you agree. You don't have to build the connections yourself.

Availability, booking permissions and any usage costs are confirmed before activation.

Your business. Connected and ready.

Tell us your services, hours and the tools you use. We set up the phone, calendar and agreed workflow for you. You can then make everyday changes yourself.

Get help with your setup

TEST THE PRODUCT. THEN CHOOSE.

Start with a call.
See what it can do.

About 10 free calling minutes to try the actual product. No setup fee, no contract and no lock-in. Choose PAYG or optional ongoing customization.

PAY AS YOU GOA flexible starting point

Pay for the calls.

$0/ month

+ $0.24 per calling minute

A simple place to begin when you want call answering without a monthly subscription fee.

  • No setup fee
  • About 10 free trial calling minutes
  • Team-provided initial setup
  • Your business rules and approved call flow
Try it free
WITH ONGOING CUSTOMIZATIONHelp as you evolve

Keep fine-tuning.

$99/ month

+ $0.18 per calling minute

For businesses that want the team to keep adapting the receptionist as their needs change.

  • Everything in the starting setup
  • Ongoing customization from our team
  • A lower per-minute calling rate
  • Help refining your approved workflow
Start with the free trial

Make the call cost tangible.

Estimate monthly calling at your expected usage.

Pay as you go $72.00With customization $153.00

USD. Estimates include the displayed monthly fee and calling rate, before any applicable taxes or separate phone, forwarding, messaging, provider or integration charges. We confirm the applicable costs and billing rules for your setup before activation. No unquoted SMS allowance is included.

THE PEOPLE BEHIND HELLO NOREEN

A new offering for plumbers.
An established team.

Hello Noreen is the plumber-focused offer from the team behind VoiceAIWrapper, the platform used to build and manage AI voice agents.

You can see the people, explore the product and read independent platform reviews before you speak with us.

Yash, Engineering Lead at VoiceAIWrapper

Yash

Engineering Lead

Manny, Engineering at VoiceAIWrapper

Manny

Engineering

Akanksha, Engineering at VoiceAIWrapper

Akanksha

Engineering

Sud, Co Founder of VoiceAIWrapper

Sud

Co Founder

A FAIR QUESTION.

Let's talk
it through.

What happens when a caller wants a person? Will it work with your number? What does it cost?

Here are the practical answers, including the limits.

Talk to us

01 Fit & callers

What does Hello Noreen actually do?

It's an AI receptionist configured for your plumbing business. It can answer calls, ask the questions you approve, capture service enquiries and follow the next-step workflow agreed with you. Your setup determines whether that means a callback request, a human transfer or an action through a connected tool.

Is this meant to replace my dispatcher or office team?

You can start with the calls your team can't take: overflow, after-hours or another agreed coverage window. Your people keep control of dispatch, difficult decisions and anything outside the assistant's approved role. We decide the coverage and responsibilities with you.

What if my customers don't like talking to AI?

Use a clear greeting that identifies the AI receptionist and gives callers an honest route to a person or a callback. Test the experience as a customer yourself. If your callers require a human at all times, this offer may not be the right fit.

What if Noreen misunderstands a caller or gets something wrong?

AI can make mistakes. We test your intake, critical details and handoff before launch, and you can review call activity in the portal. The assistant should ask for clarification and route uncertainty for follow-up instead of guessing. Tell the team about errors so the setup can be refined.

Will callers be told they're talking to AI?

We configure an honest AI introduction with your business name. Recording notices and other disclosures must match your chosen setup and applicable requirements; they are part of the pre-launch review.

What happens with emergencies or an active leak?

We agree the urgent categories, safety wording and escalation route with you. Noreen can collect essential information and follow those rules. A recorded enquiry or attempted transfer does not mean a technician has accepted the job, been dispatched or promised an arrival time. It is not a substitute for emergency services.

Can a caller speak to a real person?

We configure the permitted human route or callback path. A live transfer depends on your phone setup and someone being available to answer. We also agree what callers should hear when nobody is available, so they aren't left with a false promise.

Can it give repair prices or promise when I'll arrive?

Only use the fees, wording and permissions you approve. The receptionist should not diagnose a fault, invent a repair quote or promise an arrival time. Anything that needs your judgment becomes a request for your team to review.

What about accents, noise or another language?

Try the kinds of calls you actually get, including background noise and corrected names or addresses. We'll confirm language support for your setup and test the details that matter to your business.

What if two customers call at once?

We'll check how many calls your setup can handle at once and test the coverage you need. The capacity and overflow route are agreed during setup.

02 Setup & connections

Do I have to change or port my existing number?

Porting is not required for a supported call-forwarding setup. We help check and configure the route for your current business number. Options depend on your carrier and phone system, including any forwarding charges. We verify the setup before asking you to rely on it.

Can I keep answering calls myself and use Noreen only when I'm busy?

That's a useful starting point. Where your phone system supports it, we can help set up overflow or after-hours forwarding. Ring timing, voicemail and business hours need to be tested together so the call reaches the route you expect.

What happens to my voicemail?

It depends on the forwarding and fallback route. Your existing voicemail can pick up first if timing is wrong, so we check this during setup. We agree what should happen when the AI, phone connection or intended recipient is unavailable.

Will you set it up, or do I need to learn the technology?

Our team sets it up for you for free, including your supported phone, calendar and SMS connections. No technical expertise or long setup meetings are needed. Share your business information and call-handling rules; we handle the connections and show you how to control it afterward.

Can you connect my calendar and book appointments?

Our team connects supported calendars and tests the actions you need. We confirm the calendar, availability rules and booking permissions first. We only describe an appointment as confirmed when the connected system has accepted it; otherwise the result remains a request that needs follow-up.

Can Noreen send text messages?

Our team will configure supported SMS tools for your agreed workflow. Sender eligibility, messaging registration or consent requirements, delivery behavior and costs depend on the service and destination. Forwarding calls from your number doesn't automatically enable texting from that number.

Does it work with Jobber or Housecall Pro?

Yes. We offer integrations with Jobber and Housecall Pro. Tell us which one you use and the workflow you want; our team connects it as part of your setup.

How long does setup take?

Setup takes a few hours to a day, depending on how complex your setup is. There's no setup fee, and you don't need to be technical. Our team sets it up for you.

Can customers reply to the texts?

That depends on your SMS setup. We'll confirm where replies go and who monitors them. A sent text doesn't automatically include a two-way AI conversation or automated reminders.

03 Trial & costs

What can I try for free?

The Hello Noreen offer includes about 10 free calling minutes and no setup fee. Try the actual product with your own example calls. Start with one call, then test the situations that matter: a corrected address, an out-of-area request and the next step you expect. One good call doesn't verify every scenario.

Why does the signup link open VoiceAIWrapper?

Hello Noreen is from the team behind VoiceAIWrapper and runs on its platform. You create your account there, and our team helps set up Noreen for your plumbing business.

What are the two pricing options?

The Hello Noreen offer is $0 per month plus $0.24 per calling minute, or $99 per month plus $0.18 per calling minute with ongoing customization. Prices are in USD. The second option adds ongoing customization; it is not a promise of unlimited engineering or every possible integration.

Does “no setup fee” mean there are no other costs?

No setup fee refers to our setup work. Paid calling usage still applies after your trial, and applicable phone numbers, carrier forwarding, SMS, providers, integrations or taxes may carry separate charges. We confirm the costs and billing rules relevant to your setup before activation.

Are calling minutes included in the $99 fee?

No. The $99 is the monthly fee; paid calling minutes are charged separately at $0.18 each. For example, 100 paid minutes brings that subtotal to $117, before any additional charges for your setup.

Which plan should I choose?

Start by testing the product and discussing your workflow. Pay as you go has no monthly subscription fee. The $99 option adds ongoing customization and a lower calling rate. Use the estimate above to compare calling costs; your support and customization needs matter too.

What happens when my minutes or credits run out?

When your AI agent runs out of minutes or credits, it stops taking calls. You can top up credits manually or enable automatic top-up with your consent.

Can I cancel, and is there a refund?

There's no contract and no lock-in. We offer discounted pricing, and AI tokens are non-refundable, so we don't offer refunds.

Which voice calls are billable?

Your trial includes about 10 free calling minutes. After those trial minutes, any voice minutes or voice conversation your AI agent handles are billable.

04 Control, privacy & support

Can I change the greeting, hours or services myself?

You can manage the settings made available in your configured portal. Our team shows you the controls relevant to your business and helps with more involved changes. Test changes that affect routing, prices or booking permissions before using them with customers.

Can I see results on my phone?

Yes. Open the portal in your phone's browser to review calls and the details captured for follow-up. You don't need to download a separate mobile app.

Who helps if I need support?

The team behind VoiceAIWrapper supports the product and helps with your agreed Hello Noreen setup. Visit platform support or contact the team. Confirm the available support channel and response expectations for your offer; we do not promise 24/7 staffed human support.

Where can I check whether the platform is running?

The public VoiceAIWrapper platform status page shows reported service status and incident history. It is useful context, not a guarantee that every carrier, calendar, messaging service or individual workflow will always be available.

Are calls recorded, and how is caller information handled?

Recording, retention, access and disclosure choices need to match your setup and applicable requirements. Review the platform privacy policy and ask the team to confirm the settings and data-handling arrangements before launch. This page does not promise universal regulatory compliance.

Will it guarantee more jobs or revenue?

No. The aim is a helpful first response and an actionable enquiry when you can't answer. Winning and completing the job still depends on your service, capacity, follow-up and the caller's decision. We don't turn answered calls into claimed revenue.

Are the reviews on this page from plumbers using Hello Noreen?

No. The linked reviews belong to VoiceAIWrapper, the platform built by the same team. We present them as evidence you can examine about that product and team, not as Hello Noreen customer testimonials or proof of plumber results.

What if my internet or phone service is down?

It depends on where forwarding is handled and how you receive call details. We check those dependencies and agree the fallback supported by your phone setup, so you know what can keep working and what may be delayed.

LET THE PRODUCT DO THE TALKING.

You've got a job to finish.
Give Noreen the next call.

Try the real product. Check the details it captures.
Decide whether it fits the way you work.

Try Noreen free

About 10 free calling minutes · No setup fee

Continues on VoiceAIWrapper.
Our team helps with your plumber setup.